Privacy Policy for Golden Horse Corp

Welcome to https://goldenhorsecorp.com (the “Site”), owned and operated by Golden Horse Corp (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or interact with our Site. Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact information: name, email address, phone number, mailing address
  • Account credentials: username and password (if you register for an account)
  • Communications content: any messages, feedback, or inquiries you send us

1.2 Usage Data

We automatically collect certain information about your interaction with our Site, such as:

  • Device and browser data: IP address, device type, operating system, browser type
  • Usage details: pages viewed, time and date of visits, referring/exit pages
  • Analytics data: demographic and interest data provided by third-party analytics services

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and serve relevant content. You can control cookies through your browser settings; however, disabling cookies may limit functionality.

2. How We Use Your Information

We use the data we collect for purposes including:

  • Providing and improving our services: to operate, maintain, and enhance the Site
  • Communications: to respond to inquiries, send administrative notices, and provide customer support
  • Marketing and promotions: to deliver information about new products, services, or offers (with your consent where required)
  • Analytics: to understand user behavior and improve our content and features
  • Legal compliance and protection: to comply with applicable laws, resolve disputes, and enforce our agreements

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: third parties who perform services on our behalf (e.g., hosting, email delivery, analytics)
  • Legal Authorities: when required by law or to protect rights, property, or safety
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, with notice to you
  • Consent-Based Sharing: any other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Returns and Exchanges

You may return or exchange most items purchased on our Site within 14 days of the delivery date, subject to the following conditions:

  1. Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
  2. To initiate a return or exchange, please contact our Customer Support team at support@goldenhorsecorp.com with your order number and reason for return.
  3. Once your return is approved, we will provide you with a prepaid return label and instructions.
  4. Refunds will be issued to the original payment method within 5–7 business days of receiving the returned item.
  5. Exchanges are subject to stock availability. If the requested replacement item is unavailable, we will process a refund instead.
  6. Custom-made or personalized items are not eligible for return or exchange unless defective.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us, and we will take steps to delete it.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access: request a copy of the personal data we hold about you
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your personal data
  • Restriction: limit the processing of your data
  • Portability: receive your data in a structured, commonly used format
  • Objection: object to processing for direct marketing

To exercise these rights, please contact us at the address below.

9. International Transfers

Your information may be transferred to—and processed in—countries other than your own. We take steps to ensure that such transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated policy on the Site. We encourage you to review this page periodically for changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Golden Horse Corp
Email: info@goldenhorsecorp.com

Thank you for trusting Golden Horse Corp with your information. We are committed to protecting your privacy and providing you with a safe online experience.